Returns & Exchange Policy

At WTTC Clothing, we want you to love your purchase. If there’s an issue with your order, please review our policy below.

Returns & Exchanges

• We do not accept returns or offer refunds for change of mind.
  
• If you ordered the wrong size, we’re happy to offer an exchange, provided the item is:
  
• In original, unworn condition with tags attached.
  
• Returned within 14 days of receiving your order.
  
• Shipping costs (both return and reshipment) are the buyer’s responsibility.

Faulty Items

• If your item has a major manufacturing fault that affects wearability, you are entitled to a refund or replacement in accordance with Australian Consumer Law.
  
• To request a return for a faulty item, please contact us at [your email] with:
  
• Your order number.
  
• A description of the issue.
  
• Clear photos of the fault.
  
• If approved, we will provide return instructions. In some cases, we may cover return shipping costs.

Processing Time

• Exchanges are processed within 5 business days of receiving your return.
  
• Refunds for faulty items will be issued to the original payment method once the item has been assessed.
  
  

For any questions, please reach out to shopwelcometotheclub@gmail.com.